Frequently asked questions

Got questions? We’ve got answers.

  • We are located near Northwestern University in a handicapped accessible office in downtown Evanston.  The office is a few blocks away from the El, Metra, and Pace bus.

  • Therapy sessions are held via a secure, HIPAA-compliant video platform. You will need stable internet connection.  Your therapist will meet with you from a private, distraction free space;
    we ask them our clients do the same to ensure they receive the maximum benefit from the therapy session.

  • The fee for a 50-55 minute session is $195.

  • Yes! We are in-network with:

    • Blue Cross Blue Shield PPO
      Blue Cross Blue Shield HMO for Endeavor Health, Site 447 

    •  (*Including: HMO Illinois, Blue Advantage HMO, and Blue Precision HMO)

    • Blue Cross Blue Shield MyBluePlus POS

    • Cigna Tier 1 Employee Health Plan for Endeavor Health employees

    • Northwestern University Aetna Student Health Plan (CAPS Preferred Community Provider)

    • First Health Network

     *Clients whose insurance is out-of-network will be provided the necessary information to submit to their carrier.

  • Initially, most clients come in once a week.  When substantial progress has been made and the client no longer feels the need for weekly sessions, most clients come in bi-monthly.  After the goals are met, many clients will schedule sessions as needed or conclude treatment.

  • Length of therapy mainly depends on the nature of the problem and the identified goals. It varies from person to person.  We make goals concrete so the client has a clear sense of the progress being made.  When goals have been met and the client no longer feels the need for therapy, we will discuss ending therapy. 

  • Confidentiality is a critical part of the therapeutic process. In order to make the most progress possible, it is essential that you can trust your therapist and feel comfortable freely talking about the most intimate and personal parts of your life, without concern that those details will be revealed to anyone else.  Counseling sessions will be confidential within the confines of the Illinois Mental Health Confidentiality Act and Health Insurance Portability and Accountability Act.  The law provides that the rule of confidentiality can only be broken in the most extreme circumstances, (e.g., if you are currently involved in acts of child abuse or neglect, if you are clearly likely to cause bodily harm to yourself or others, or if you waive—in writing—your right to confidentiality).

  • The first session is a chance for us to become acquainted and for us to learn about your background and history. We will ask more questions than usual during this session so we can gain some perspective on the problems or issues you want to address.  Before the end of the session, we will review your aims for coming to therapy and share our initial impressions of what our work together may entail.  

  • As therapists we are not legally allowed to prescribe medications. However, based on a joint assessment of the problems you are facing, it may be advisable to consult with a psychiatrist to determine whether medication is warranted.  Typically, clients see someone in their health insurance network or we can refer you to a psychiatrist.  If you do begin taking medication, we will, with your written permission, collaborate with your psychiatrist to design a plan of treatment that is most appropriate for you.

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